Privacy Policy

 
Last Updated: August 21, 2026
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from [Your Website Name] (the “Site”, website address: [your‑website.com]).

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically‑collected information as “Device Information”.
We collect Device Information using the following technologies:
  • Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
  • Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet‑service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers processed securely by third‑party payment providers), email address, and phone number. This information is called “Order Information”.

Important: Uploaded Pet Photos & Custom‑Image Content

For custom pet portrait orders, you may upload pet photographs and submit custom requirements on our product page. These uploaded photos are personal content provided by you. We collect these images only for the purpose of creating your custom artwork and completing your order.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

  • Communicate with you, including sending design drafts of your custom pet portrait by email
  • Screen our orders for potential risk or fraud
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

For your uploaded pet photos:

 Your pet images will be used exclusively to design and produce your ordered custom canvas artwork. We will NOT sell your pet photos to any third party.
 

Unless you give us your written permission, we will not publish, display or reuse your pet photo or finished portrait for marketing purposes.

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.
  • Payment processors (PayPal, Stripe) to handle secure checkout
  • US‑based fulfillment partners to produce and ship your canvas art
  • Google Analytics to help us understand how our customers use the Site
  • Meta (Facebook/Instagram) advertising pixels for website marketing

We do not sell your personal identifiable information, including your uploaded pet photos, to third parties for commercial purposes.

 

We may also disclose your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. YOUR RIGHTS

California Residents (CCPA)

If you are a resident of California, you have the right to access personal information we hold about you, and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

European Visitors (GDPR)

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at contact@shturl.cc/u3hJ.

5. DATA RETENTION

We will retain your order information for our records unless and until you ask us to delete this information.

Pet photos uploaded for your custom order will be kept for a reasonable period after shipment to handle post‑sale support, then securely removed.

6. MINORS

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

7. CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

8. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at contact@shturl.cc/u3hJ
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